Technical Support Specialist
Do you want to be part of a Canadian distribution organization of innovative agricultural technology? Are you a self-starter and ready to explore new territories? And most of all … does your heart beat for high-tech agriculture? If so, Rometron might have the perfect opportunity for you! We are currently seeking a Technical support engineer for WEED-IT Canada.
About WEED-IT Canada
Do you want to be part of a Canadian distribution organization driving innovation in agriculture? Are you self-sufficient, solutions-oriented, and passionate about high-tech farming? If so, WEED-IT Canada wants to hear from you.
As the official subsidiary distributor of WEED-IT products in Canada, WEED-IT Canada is proud to bring Rometron’s market-leading precision technology to Canadian growers. With a strong commitment to innovation and sustainability, we provide sales, support, and service for WEED-IT solutions, empowering Canadian farmers to achieve more efficient and environmentally responsible farming practices.
Rometron has been developing and perfecting WEED-IT technology for over 25 years in close collaboration with farmers worldwide. Its cutting-edge system detects chlorophyll in real time and applies crop protection agents and fertilizers only where needed using proprietary PWM technology. This results in high accuracy, significant savings on chemicals, and improved sustainability.
International demand for WEED-IT technology is growing, and we’re building our Canadian team to meet that demand.
We are seeking a Technical Support Specialist who is mechanically and electrically inclined, eager to learn, and motivated to support farmers and dealers across Alberta and beyond.
Tasks and responsibilities
As a Technical Support Specialist, you are frequently on the road and busy visiting customers to help them with a wide range of questions according to their WEED-IT system.
The support function: you make a systematic diagnosis and solve the problem. In some cases, you install and configure new systems at pilot customers.
You collect and report feedback from customers on their configuration. You have a lot of freedom in the field. Of course, we provide specific training on our systems and during the first period you will in close contact to Rometron’s field support engineers to learn the tricks of the trade.
You Will
- Install and commission new WEED-IT systems on farm equipment, ensuring accurate calibration and operation of spraying technology.
- Provide hands-on support to growers and dealer staff in setting up, repairing, and troubleshooting spraying systems in the field.
- Diagnose mechanical, electrical, and software-related issues and carry out repairs with accuracy and efficiency.
- Train dealers, growers, and sales teams on system operation, maintenance, and best practices.
- Act as the first point of contact for customers requiring technical assistance, both in person and by phone.
- Maintain detailed records of service visits, repairs, and customer interactions to support warranty and performance tracking.
- Proactively share insights and feedback from the field to improve system performance, product development, and customer experience.
- Assist in testing, evaluating, and improving research units and prototypes.
- Travel primarily within Alberta, with occasional travel to other provinces to support installations, service, and training (service vehicle provided).
- Install and commission new WEED-IT systems on farm equipment, ensuring accurate calibration and operation of spraying technology.
- Provide hands-on support to growers and dealer staff in setting up, repairing, and troubleshooting spraying systems in the field.
- Diagnose mechanical, electrical, and software-related issues and carry out repairs with accuracy and efficiency.
- Train dealers, growers, and sales teams on system operation, maintenance, and best practices.
- Act as the first point of contact for customers requiring technical assistance, both in person and by phone.
- Maintain detailed records of service visits, repairs, and customer interactions to support warranty and performance tracking.
- Proactively share insights and feedback from the field to improve system performance, product development, and customer experience.
- Assist in testing, evaluating, and improving research units and prototypes.
- Travel primarily within Alberta, with occasional travel to other provinces to support installations, service, and training (service vehicle provided).
Skills and qualifications
- Mechanical and/or electrical aptitude with the ability to diagnose and repair technical systems.
- Strong understanding of agricultural spraying systems (e.g., boom setups, nozzle selection, calibration, flow rates).
- Comfortable reading schematics, using diagnostic tools, and working with precision equipment.
- Strong problem-solving skills and resourcefulness, able to figure things out in the field.
- Self-motivated, independent, and not afraid to be self-taught; willing to ask questions and continuously learn.
- Customer-first mindset with the ability to explain technical concepts clearly to both farmers and dealers.
- Strong communication skills confident speaking with individuals and groups.
- Willingness to travel extensively across Alberta, with occasional travel across Canada; flexible schedule outside of standard 9–5.
- Interest in agriculture and enthusiasm for applying technology to farming practices.
- Valid driver’s license (clean driving record).
- Ideally based in Lethbridge, Coaldale, Taber, or Medicine Hat, Alberta
What do we offer?
WEED-IT Canada is a small, informal, and growing organization that values creativity, independence, and personal development. You’ll be part of a close-knit team where your ideas matter and your work directly impacts Canadian agriculture.
Interested?
For questions, contact: Chris Hubbard at 403.892.5652 or Chris@Weed-IT.ca
www.weed-it.ca